Digital Transformation and the Insurance Industry

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Digital Transformation in the Insurance Industry

Insurance companies seek solutions to new challenges and old challenges alike. Fragmented data, demanding customers that need information and answers in real time, and inefficient processes are common in the industry, yet solutions are still unique for each company.
Let’s create the solution that is right for you and your customers.

Challenges

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Opportunities

Solutions

Innovative Customer Engagement

Identify at-risk customers and start retention procedures earlier than was previously possible. Interact with your customers, brokers, and employees in new ways to identify and address both opportunities and concerns immediately.

ML to Predict Fraud

Incorporate the power of Machine Learning technology to detect potential fraud. Pinpoint high-risk scenarios and automate the prevention processes to limit your exposure and damages.

Assisted Claim Submission

Help your customers navigate the complexity of claims submissions. Mobile applications, intelligent assistants, proactive claims status, and simple document upload and sharing reduce time spent by both the customer and your customer service team.

Customer Experience Modernization

Upgrade how you interact with customers so they can work with you on all devices and all communication channels. Create an experience that your customers truly enjoy to drive the outcomes that your business needs.

System Integration

Combine data from fragmented internal systems to present a single view of your customers and business to your team. Take it even further by adding data from external systems to increase your business intelligence.

AI to Streamline Underwriting

Use Artificial Intelligence to assist your underwriters and automate simple processes. AI will reduce the risk of human error and resubmissions, while increasing individual underwriter bandwidth.

Smart Claims

Claims created and submitted using Blockchain will help prevent fraud while simplifying the communication process.

Smart Contracts

Blockchain enabled smart contracts allow Business-to-Business transactions to be smooth, efficient, and secure.

in Action

Travel Insurance Company

Global Insurance and Reinsurance Company

Banking and Financial Services Corporation

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