Chatbots for Customer Service and Engagement

In today’s market companies are racing to find the next big channel to reach customers. Chatbots offer a new and exciting way to interact with consumers, brands, or services while streamlining existing processes.
Tallan’s Chatbot technology enables you to quickly build, deploy and manage high-quality bots over a myriad of channels such as Facebook Messenger, SMS, Slack, Alexa and much more.

New Opportunities with Chatbots

Automate Procedures with Chatbots

Automate Procedures

Through the use of bots, you can drastically cut down on unnecessary resources, increase efficiency, reduce overhead, and increase profit.

Personalized Relevant Information with Chatbots

Personalized Relevant Information

A bot knows who the user is and can respond with more personalized information rather than an automated response. This type of engagement creates a more positive customer service experience that will ultimately drive higher customer satisfaction.

 Reach More Audiences with Chatbots

Reach More Audiences

In today’s fast-paced technology-driven world, consumers don’t want to be bothered with downloading an app or surfing a website; they want to be able to get their needs met on a medium they are already on.

 24-7 Service and Support with Chatbots

Anytime, Anywhere

Since Bots are always on, you can have 24/7 Customer Service without the cost of additional staff.

Generate Leads with Chatbots

Generate Leads

Bots can be created to gauge consumer interest and increase leads, not just any lead, qualified leads that will reduce your sales cycle and increase sales.

Get Started with Chatbots

Let Tallan introduce Chatbot technology from Microsoft, Amazon, Google, or IBM to your business.  Using channels such as Facebook Messenger, SMS, Slack, Alexa, Cortana, Siri, or even your own custom window, we can create Chatbots to broaden your reach to customers and strengthen your relationship with them. Chatbots provide a new channel for engagement, especially in the mobile-centric world that we live in today.

We have created bite-sized prototypes to help you experience the capability of Chatbots in your business.

Some of the opportunities we see include:

CUSTOMER SERVICE

Provide customers with another servicing channel that can access personalized information for a deeper customer relationship.

  • Choose a channel: Facebook Messenger, SMS, Webchat window, etc.
  • We’ll enable your top 10 customer service inquiries
  • Watch the cost of customer care decrease by as much as 29%!

FREQUENTLY ASKED QUESTIONS (FAQ)

Move your FAQs into a conversational Chatbot for improved customer interaction that leads them to the answers they need.

  • Choose a channel: Facebook Messenger, SMS, Webchat window, etc.
  • We will enable 10 provided customer questions and their answers
  • Sit back and wait for applause!
Mobile Chatbot

SEE CHATBOTS IN ACTION

Check out our latest webinar and other educational materials!

New Technology Concept: Chatbots & Conversation as a Service

In today’s market, companies are racing to find the next big channel to reach customers. Chatbots offer a new and exciting way to interact with consumers, brands, or services while streamlining existing processes. Tallan’s Chatbot technology enables you to quickly build, deploy and manage high-quality bots over a myriad of channels such as Facebook Messenger, SMS, Slack, Alexa and many more.

Chatbot Technology: The Innovative Enterprise Solution

Matthew Kruczek explores chatbot technology’s potential to empower your organization. With billions of active users across platforms like Facebook and Slack, and the emergence of “personal assistant” technology such as Alexa, it’s essential for businesses to explore this growing field.

Getting Started with Building Bots with Microsoft’s Bot Framework Pluralsight Course

This course is an introduction to the Microsoft Bot Framework, which is a new centralized framework that is meant to allow developers to create, edit, and deploy Chatbots quickly and easily.

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REACH YOUR CUSTOMERS WHERE AND WHEN THEY PREFER

Complete the form below to get started today!

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