In today’s market, companies are racing to find the next big channel to reach customers. Chatbots offer a new and exciting way to interact with consumers, brands, or services while streamlining existing processes. Tallan’s Chatbot technology enables you to quickly build, deploy and manage high-quality bots over a myriad of channels such as Facebook Messenger, SMS, Slack, Alexa and much more.
Through the use of bots, you can drastically cut down on the resources necessary to get the job done.
In today’s fast-paced technology-driven world, consumers don’t want to be bothered with downloading an app or surfing a website; they want to be able to get their needs met on a medium they are already on.
Bots are always on. Unlike most customer service offices, which are only available during “normal” business hours, bots are available 24/7.
A bot knows who you are. This enables them to give you more personalized information that is important to you, rather than just an automated response.
Bots can be created to gauge consumer interest and generate leads. Anyone who utilizes the bot service can automatically receive relevant information about your service.
Let Tallan introduce Chatbot technology from Microsoft, Amazon, Google, or IBM to your business. Using channels such as Facebook Messenger, SMS, Slack, Alexa, Cortana, Siri, or even your own custom window, we can create Chatbots to broaden your reach to customers and strengthen your relationship with them. Chatbots provide a new channel for engagement, especially in the mobile-centric world that we live in today.
We have created bite-sized prototypes to help you experience the capability of Chatbots in your business.
Some of the opportunities we see include:
Provide customers with another servicing channel that can access personalized information for a deeper customer relationship.
Move your FAQs into a conversational Chatbot for improved customer interaction that leads them to the answers they need.
