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Tallan Client, Travel Insured International, Receives Website Award Based on User Experience Investment

Glastonbury, CT – October 31, 2019

Tallan is proud to share that our client, Travel Insured International, a Crum Forster Company, was presented with an ‘Online Travel Services Marketing-Website’ gold award by Travel Weekly as a part of the 2019 Travel Weekly Magellan Awards. The company was honored among a global field of travel providers as the Travel Weekly Magellan Awards “honors the best in travel and salutes the outstanding travel professionals behind it all.”

Vice President of Marketing at Travel Insured International, Sherry Sutton notes, “We are so honored to receive this award for the massive undertaking of our website redesign. The main objective was to create a seamless customer journey, focusing on mobile-friendliness along with the addition of several self-service features. With the support from our partnership with Tallan, Travel Insured’s online experience has truly improved from start to finish, providing our travelers with the experience they are looking for, as well as added growth of our overall business.”

Following the announcement of the winners, Travel Weekly published a press release that quotes Editor in Chief, Arnie Weissmann, “Magellan winners are those in the industry who communicate travel’s promise, through words, images and design, in ways that ring true and stand out, they create the environments and craft the messages that spark travelers’ imaginations.”

Tallan’s User Experience team aligned with Travel Insured to perform a complete overhaul of their website. From back-end infrastructure, to the front-end user interface design, the entire architecture was re-imagined in an effort to ease the customer’s journey through the site. This award recognizes the commitment to providing their customers with the best possible online user experience, and we are proud to have partnered with them on this success.

Ben Dewey, Vice President of User Experience at Tallan believes “This proves the benefits of the user experience workshops and usability tests that focused on three core usability principles: transparency, informative, and touchless, which delivered a design that gave users much needed comfort during their travels.” The accolade that Travel Insured received is a testament, not only to their focus on their user’s experiences with their website, but to their client-focused growth.

About Tallan

For over 30 years, Tallan has been a leader in custom application development and data management, providing clients with meaningful innovations that increase operational efficiency, reduce expenditures, enhance customer experiences, and drive revenue. Tallan has advanced expertise in the areas of Portals and Collaboration, Business Intelligence, Application Integration, Mobile Platforms, User Experience, Ecommerce, Web Development, Government Solutions, Cloud Services, and IT Strategy. Clients include Experian, Voya Financial, The Commonwealth of Massachusetts and Prudential. Tallan is one of a select few of Microsoft National Solution Providers (NSP) and has acquired multiple Gold Competencies in Microsoft technologies.

About Travel Insured

Founded in 1994 by Peter Gehris, Travel Insured International is located in Glastonbury, Connecticut. Some of our major travel protection benefits and services include Trip Cancellation and Trip interruption protection, medical coverage, baggage insurance, and other non-insurance assistance services. In 2015, Travel Insured was acquired by Crum & Forster, whose parent company is Fairfax Financial Holdings Ltd. The financial strength and core values of the companies give Travel Insured the best position in the market to continue its commitment of helping individuals protect their travel plans.