Microsoft Workplace Analytics—a powerful new organizational analytics solution—is now generally available as an add-on to any Office 365 enterprise plan.
According to a recent Forrester report, increasing employee productivity is the number one priority for C-level executives in the next year, with 96 percent of respondents citing it as a critical or high imperative. Workplace Analytics provides unprecedented behavioral insights that can be used to improve productivity, workforce effectiveness and employee engagement.
New insights from Office 365
Workplace Analytics taps into Office 365 email and calendar metadata, including to/from data, subject lines and timestamps, to shine a light on how the organization collaborates and spends time. It turns this digital exhaust—the data that comes naturally from our everyday work—into a set of behavioral metrics that can be used to understand what’s going on in an organization.
Organization level collaboration insights in Workplace Analytics.
Microsoft has enabled Workplace Analytics with built-in privacy and compliance capabilities. Customers own their Office 365 data and decide how to apply insights generated by Workplace Analytics to solve tough business challenges. Workplace Analytics only leverages metadata that is aggregated and de-identified.
Workplace Analytics was designed with the flexibility to address a broad range of strategic and organizational culture-based initiatives. Let’s take a look at a few ways customers are using Workplace Analytics:
A sales organization in a Fortune 500 company used Workplace Analytics to identify the collaborative patterns of top performers and then scaled those behaviors to the broader sales organization—resulting in a significant increase in sales. Some of these insights were expected, like the amount of time spent with customers. But others were new, like the size of the person’s internal network, which may be an indicator of the salesperson’s ability to get answers and solve customer questions.
Exploring internal network size metrics for the sales organization in Workplace Analytics.
Freddie Mac used Workplace Analytics to drive a cultural change with managers. In looking at how time-usage metrics are related to engagement and retention, they found that the behaviors of managers were pivotal in determining employee engagement and retention. Behaviors, such as 1:1 manager time, level of leadership exposure given to employees and the degree to which work can be distributed evenly across an organization, are measurable through Workplace Analytics.
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